Well, I would have given a 10, but found something quite strange and rather odd. When my car was serviced, they looked at all necessary things, engine oil, switches, etc, but a major expectation is also cleaning the car, or at least giving it a wash. That was not done. In all other countries where I have had my car serviced, that's the most expected thing. Therefore, an 8. In all other aspects, the service was excellent, including the communication by staff.